Our Guarantees

About

GS Diamonds is proud to offer products of the utmost quality - each piece crafted with precision and care to ensure nothing but perfection. To show our commitment to our customers, we proudly stand by our promise by offering a lifetime warranty.

All items manufactured by GS Diamonds come with a lifetime guarantee against manufacturing defects which may include:
•    Noticeable blemishes in the metal
•    Chips or scratches apparent at the time of collection
•    Uneven settings, noticeable at the time of collection

Before each item is shipped, it is carefully inspected to make sure it meets GS Diamonds’ high standards. If, however, your jewellery is damaged when you receive it, please contact our customer care team immediately at info@gsdiamonds.com.au

If any product you purchase from us fails to meet a consumer guarantee, you have the right under the Australian Consumer Law to request a repair, replacement, or refund. The type of remedy you're eligible for depends on whether the issue is deemed major or minor.

Read more about our warranty terms here: Lifetime Warranty