CUSTOMER REVIEWS

  • Hi Sia, I received the ring late this afternoon and my fiancé was ecstatic! We are very, very happy! Thank you very much for all of your help and great service. - Sincerely, David Beggs
  • Hi Sia, Just wanted to let you know that my proposal on Saturday was successful!! My now fiance, Natalia, was absolutely amazed at the ring and it fits perfectly! Thank you (and Norman) so much for all your expertise and assistance through this process. I had dealt with two other stores in the the creation of the ring before coming to GS Diamonds who were very pushy in their sales approach and failing in their customer service. You were the complete opposite; professional, knowledgeable, friendly and accommodating, and I genuinely felt valued and respected as a customer in your prompt responses to any correspondence I made with you. I only wish I had walked into GS Diamonds sooner! We are planning on getting married towards the end of the year and will be back to discuss wedding rings with you. - Best wishes, Nathan de Vos               

  • Just a quick note to thank you again for your help with my lovely ring. When I first came in I was overwhelmed by the idea of buying a diamond. Thank you for taking that fear away and finding the right diamond for me! I felt more than comfortable with leaving it up to you and taking your advice. The ring is beautiful and looks spectacular! I have already suggested several people look you up and will continue to sing your praises. - Thank you again!

  • I really love GS Diamonds. I got two rings cleaned and polished and they came back looking better then ever. They also fixed my engagement ring by replacing a missing diamond on the band and its now as good as new. Thank you GS Diamonds and thank you Ellie for all your help! – Amanda E
  • We cannot begin to thank you enough for all your hard work in finding the perfect diamond for us, and within our budget! We were very impressed when we first walked into the shop and we were served immediately, and gave us dedicated attention to help with our enquiry - definitely made us feel like spending money at GS! I was really grateful that you took the time to show me all the different cuts and then show me those cuts in settings. Your clear explanations of the differences were invaluable - especially as I had no idea what I really wanted! We were impressed with the prompt response with a quote and to all our emails. We also can't thank you enough for emailing pictures and details of different diamond options and giving us honest advice regarding our budget and the stones on offer. It was well worth the trip to Sydney to meet you and I would highly recommend you and your services to anyone in the market. Once again, thank you, thank you, thank you!
- Warmest Regards,
Emmie and Shauny
  • The staff at GS Diamonds, particularly Reza, ensured that my partner was provided with all the information and support required to design and purchase my amazing engagement ring. We were provided with beautiful quality rings for our big day. Happy to answer all questions, the team make for an easy shopping experience, and will post to areas outside of Sydney. – Katia
  • Great service and impressive showroom! Staff were extremely knowledgeable and explained everything comprehensively, making me feel comfortable with my purchase! Highly recommend. – Blake
  • We are just writing to say how happy we are with my new ring! The centre stone is one my husband found fossicking and had cut (so a lot of sentimental value). I couldn't really envisage what the ring was going to look like finished but I was assured it would be stunning and they where so right, again! This is the fourth ring we have purchased from your showroom and we are always so happy with the service, advice and knowledge that your consultants in store have provided us over the years. We will be in again shortly to have rings made for our daughters. Thank you again. You are awesome!
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Regards, Sharyn and Paul
  • "My fiancé took me to GS Diamonds to choose my engagement ring and the service and treatment we received was wonderful. I was shown the extensive range and I was able to take my time in determining which diamond and band I liked the most. I didn't feel rushed or pressured and found the exact combination that I wanted. Days later I was presented with the most beautiful sparkler I've ever seen and I couldn't be happier. Thank you GS Diamonds!
- Jessica
  • Just wanted to thank you. The ring is just amazing, I am thrilled. A big thank you to your team. - Kind Regards,
Sharon
  • I am writing to thank you, and especially Stella, for her great service and professionalism, customer relations skills, communication, follow up and support that went far beyond the ordinary. - Cheers, Ali
  • I would like to personally thank Tina for helping me redesign my ring. The end result was unbelievably amazing and perfect. The friendly service and quality can not be faulted. I have had wonderful feedback from family and friends on the ring. The earrings for my girls were also beautiful. This is the second time I have bought from GS Diamonds with amazing results both times. A BIG thank you. – Julianna
  • My fiancée’s hands were shaking as she opened the GS Diamonds box, teary with delight when she saw the extraordinarily beautiful ring inside! Thanks so much for your help - the ring truly has been a hit amongst our friends, family, those envious eyes and most importantly, my fiancée! - Many Thanks,
Greg
  • I highly recommend GS Diamonds for anyone looking at proposing to their significant other. The personal service my husband and I received from Sia was beyond amazing, the exquisite workmanship and spectacular diamonds truly had us lost for words. Thank you for such an incredible experience. - Helen
  • I'm now engaged! Happy days! My partner and I selected a beautiful ruby and diamond ring from your showroom. My partner and I love the ring. The service, care and attention we received in the store was excellent. We valued the genuine interest, time and honest knowledge we were shown by your jewellery and diamond consultants. We welcomed the friendly, open and passionate manner in which they helped us. - Thank you, Derek
  • Hi Sia, I would like to thank you and Peter for all you help with the purchase of my diamond and ring setting. I will definitely recommend your store to others. The service was great and the constant updates from Peter was really good especially because it was via sms as opposed to email, I appreciate that I was kept in the loop and made aware of everything throughout the process.  I have dealt with a few other jewelers before coming to you and they made the process seem like a pain. GS Diamonds made the process enjoyable and simple! I also felt confident to request a custom made setting after speaking with Tony and Peter. As for the ring, it looks far better than expected and imagined. The jeweler who worked on it has done a really flawless and intricate job, I spent sometime with the ring under a scope and it looks immaculate. I am very happy with the outcome, I will definitely be coming back to your shop for wedding bands. - Kind Regards, Ravi
  • Hi Sia, Thank you so much for your time over the last month or so. Your help has been fantastic and would happily recommend you. I didn't mention this before, but I work in travel and as a company we are constantly battling between the value offered as a human vs the value/price competition of the internet. Prior to sitting down with you, I had all intentions of working out exactly what I needed and then buying this online through a competitor. Yes, I am paying a small premium from what I would have paid online.. but the service, help and advice you offered was spot on and unique from what I had experienced else where (both shops and online).  You can't put a price on this.  So - thanks and look forward to chatting again soon. - Cameron

 

 
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